Wednesday, 22 February 2017
Wednesday, 15 February 2017
WHY WOWPOS IS THE PERFECT POINT OF SALE SYSTEM
WHY WOWPOS IS THE PERFECT POINT OF SALE SYSTEM
Do you have a point of sale system? As a business owner, you may be mistaken and think that all a point of sale system can do is process transactions. However, when you purchase an EPOS system from WOWPOS, you will be able to manage your whole business directly through your point of sale system. Here are a few of the features which make our system the perfect companion for your business.
Easy to Use
Is your point of sale system confusing to use? As a business owner, your biggest nightmare will be having an EPOS system which is difficult to navigate. Remember, if your staff cannot navigate your EPOS system easily and quickly, you will limit the quality of the customer service that you offer. This shows that a complex point of sale system can prevent you from satisfying your customer’s needs. When you purchase from WOWPOS, you will be provided with a simple till interface which will be easy for your employees to navigate. Due to the simple till interface, you will be able to train your employees on how to use your system within a matter of minutes. This will allow your employees to provide your customers with a better experience. Do you have a wide range of products? WOWPOS provides you with categorized menus so that your employees can find the product they need quickly. This will increase the speed of your service which will reduce the waiting times of your customers.
Plug and Play
Do you know how to set up your point of sale system? As a business owner, the last thing you will want to receive is an EPOS system which requires time consuming installations and complex configurations. Remember, some EPOS systems will require a technician to install it which will incur an extra cost for your business. WOWPOS has ensured that your EPOS system will be ready to serve customers straight out of the box by designing it to be plug and play. All you will have to do is plug your EPOS system into a power source and your till will be ready to use.
Thursday, 9 February 2017
HOW YOUR BOOKING SYSTEM CAN ENSURE YOUR TABLES ARE NEVER EMPTY
HOW YOUR BOOKING SYSTEM CAN ENSURE YOUR TABLES ARE NEVER EMPTY
As a restaurateur, your objective will be to ensure that all your tables are filled with customers at all times. However, this is a mammoth task as even the busiest restaurants cannot fill all of their tables at times. Your tables may be empty because they were reserved or your customers canceled their reservation. Sometimes tables are empty because your employees have made a mistake and have booked customers in for the wrong time. A computerized booking system will have the ability to fill up your empty seats.
Overbooking on busy days
As a restaurateur, you may think that overbooking is a recipe for disaster. Overbooking could lead to your customers becoming angry as they are having to wait for a table even though they made a reservation. However, it is important to remember that not all of your customers will turn up which will lead to your tables being empty. You may think it is risky to overbook tables and hope that one of your customers do not turn up. A computerized booking system will give you the opportunity to predict the amount of cancellations based on data from other days. For example, you will be able to predict the amount of cancellations you will receive during 6-pm on a Saturday by seeing how many cancellations you received on the previous Saturday. This gives you the ability to overbook tables without the risk of making your customers angry.
Waiting Lists
Do your customers wait a long time to be seated? As a restaurateur, it is crucial to understand that if you keep your customers waiting for a long period of time, they will leave your restaurant and may not return. When you use a booking system, you will be able to quickly calculate the waiting times for your customers and will be able to put them on a waiting list. You can introduce an automated text message which will notify the customer when their table is ready for them. This will be extremely effective during peak periods as you will be able to tell your walk-in customers if a table will be available and when it will be available. If your staff were unable to tell your customers how long they would have to wait for a table, your customers may leave and eat at another restaurant. Without a computerized booking system, you will severely reduce the number of customers that you will receive.
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